Business solutions consultancy
The REALTECH consulting team are drawn from many industry areas, allowing us to bring a higher level of understanding and insight to your business.

 

Our consulting team have expertise related to applications, development and technical areas, providing you with 'one stop shop' convenience for all SAP-related requirements. Their knowledge and skills add extra weight to our comprehensive support service.

 

Support
REALTECH can provide support on an ‘as you like it’ basis. Options include:

• On-site visits
• 24x7 0800 help desk
• Remote support and fault diagnosis
• Email problem logging and resolution
• Regular system checks daily, weekly or tailored to your needs
• SAP Solution Manager configuration

 

Development
We belong to the SAP Developer Network, a resource and collaboration channel for SAP developers, architects, consultants and integrators. For clients with specific needs that can’t be met with existing products, REALTECH’s New Zealand-based developers have the ability to source or create a tailor-made solution.

 

Implementation
Smooth implementations happen when proven process meets effective time management. REALTECH offers you both, so that the installation, training, testing and ‘go-live’ stages of your deployment happen without a hitch.

 

Training
REALTECH is equipped to run approved SAP training courses. We can also design and run effective, custom-built training courses to meet specific requirements. Training can be one-to-one or in groups. Following initial education sessions for new implementations, we can provide ongoing induction training as new employees arrive.

 

Upgrades and migrations
Lengthy downtimes and the risks of unexpected system failures during system or platform replacements have always posed serious challenges to IT departments. REALTECH has certified migration consultants to smooth the way during times of change. Our procedures allow upgrades and migrations of SAP systems with minimal to zero interruption of business operations. Your productivity is protected at all times.